Privacy Policy
Last Updated: September 8, 2026
Subtle Impacts (“Subtle Impacts,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, make a purchase, contact us, sign up for communications, or otherwise interact with Subtle Impacts.
Information We Collect
We may collect information you voluntarily provide to us, including:
Name
Email address
Phone number
Billing and shipping address
Order and purchase information
Account information
Information you provide when contacting customer service
Information submitted through forms, promotions, social media interactions, or other communications
When you make a purchase, payment information may be collected and processed by our third-party payment processors. We do not directly store complete credit or debit card information.
We may also automatically collect certain information when you use our website, such as your IP address, browser type, device information, pages visited, referring website, and information collected through cookies and similar technologies.
How We Use Your Information
We may use your information to:
Process, fulfill, and manage orders
Provide customer service
Communicate with you about your purchases or account
Send emails or text messages you have chosen to receive
Provide requested products, services, programs, or digital content
Improve our website, products, services, and customer experience
Understand how customers interact with our website and marketing
Prevent fraud and protect our business and customers
Comply with applicable legal requirements
Email Communications
If you subscribe to our email list or otherwise consent to receive marketing emails, we may send you information about Subtle Impacts products, promotions, launches, content, and other updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.
SMS/Text Messaging
If you provide your mobile phone number and consent to receive text messages from Subtle Impacts, we may send you text messages related to your interactions with us. Depending on the consent you provide, these messages may include customer service communications, order information, account notifications, promotions, product updates, or other communications you have requested or agreed to receive.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to a message. For assistance, reply HELP or contact Subtle Impacts through our website.
Consent to receive marketing text messages is not a condition of purchasing any goods or services.
We do not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes. SMS consent and opt-in data will not be shared with third parties for marketing purposes.
We may disclose information to service providers that assist us in delivering SMS communications or providing related services, but only as necessary for them to perform those services on our behalf.
Social Media and Messaging
You may interact with Subtle Impacts through social media platforms such as Instagram or through automated messaging tools.
If you provide information through these interactions, such as your name, email address, or phone number, we may use that information to respond to your request, provide information you requested, or communicate with you in accordance with the consent you provided.
Your use of third-party social media platforms is also subject to the privacy policies and terms of those platforms.
Cookies and Analytics
Our website may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, measure marketing performance, and improve our services.
Third-party analytics, advertising, ecommerce, and other service providers may also use cookies or similar technologies in connection with services they provide to us.
You may be able to control certain cookies through your browser settings or other privacy controls made available on our website.
How We Share Information
We may share information with trusted service providers when necessary to operate our business. These may include companies that assist us with:
Website hosting and ecommerce
Payment processing
Shipping and order fulfillment
Email communications
SMS communications
Customer relationship management
Analytics and advertising
Customer support
These providers may access information only as appropriate to provide their services to us.
We may also disclose information when required by law, to protect our legal rights, to prevent fraud or misuse, or in connection with a merger, acquisition, sale, or transfer of all or part of our business.
We do not sell your personal information for monetary compensation.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Choices and Rights
Depending on where you live, you may have certain rights regarding your personal information, which may include the right to request access to, correction of, or deletion of certain personal information.
You may also unsubscribe from marketing emails using the unsubscribe link in our emails and opt out of marketing text messages by replying STOP.
To make a privacy-related request, please contact us using the contact information available on our website.
Children’s Privacy
Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Third-Party Links
Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their privacy policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact Subtle Impacts through the contact information provided on our website.